STARR improves your registration process by catching errors as they are made. This allows the errors to be fixed while the patient is in front of the registrar.

Reports can be run to show which errors occur most, how productive the registrars are (how many registrations and how many errors) etc.

Also, rules can be customized to your facilities needs. Existing rules for other facilities are:

  • Address Verification Failed - Verifies that the address given by the patient is a real address.
  • Passport Insured DOB and NAME matches FAMIS Insured DOB and NAME - Verifies that the insured DOB and Name in the insurance eligibility response matches what was entered into the registration system.
  • Outpatient location matches scheduling system - Verifies that teh location entered in Registration matches the scheduled location
  • Guarantor address -same as patient address. - When guarantor is patient, verifies that the address is the same.
  • Insured name and DOB match - When insured is patient, makes sure DOB and name match.
  • Medicade Policy Num = 10 digits - Verifies that the policy number entered is 10 digits.
  • Guarantor Name matches Patient name for patients over 18 - When patient is over 18, they must be guarantor so verify everything matches
  • Plan code Q can't have 80840 as group number. - Specific rule for Q plan codes
  • Patient is under 18. Guarantor can't be patient - Underage patient can not be their own guarantor.
  • Plan code JC1
  • Plan code S02 cannot be primary
  • Plan Code S00 - Level 3
  • Cannot have Q** with M00 or P00
  • Medicaid - HMO vs straight MA - Verifies that the eligibility response agrees with te registration data regarding whether they have a Medicaid HMO or standard.
  • Q Plan ID length restriction
  • Insured's name punctuation - Doesn't allow punctuation in the insured's name.
  • Occurance code 05
  • Insured's ID and Group Num no punctuation - Doesn't allow punctuation in insured's ID and group number.
  • Medicaid name and dob must match patients - If the patient has Medicaid, the insured must be the patient.
  • Patient is 65, check for Q, M00 and P00, unless there is a special guarantor. - Check to see if the patient is over 65. If so, then tey should have Medicare A or B.
  • W/C Liability selected, must have accident info - If Workmans Comp is selected, accident information must also be entered.
  • Verify Medicare Plan Code matches Passport response - Verify the Medicare plan code matches teh eligibility response code.
  • Blank Insureds ID Number - Don't allow a blank ID for the insured.
  • United Healthcare ID# starts with 8 or 9 - United Healthcare ID must start with an eight or nine.
  • .... this is a small sample of existing rules from other facilities.

    • Demo